Client Services Lead

Client Service CoordinatorWe are seeking a detail-oriented and customer-focused Client Service Coordinator to join our team.Key Responsibilities:Manage client relationships and provide exceptional customer serviceCoordinate project activities and ensure timely completionPrepare and distribute marketing materials and reportsMonitor and analyze client feedback...

A leading Financial Institution with offices in multiple jurisdictions is looking for a Client Service Manager with a proven track record to join as a senior member of the client service team based in Hong Kong. Working in a team, the successful candidate, fluent in Cantonese, English and Mandarin will be tasked with managing a number of large clients in...

We are committed to attracting, developing and retaining top talent who share our values and commitment to excellence. The Client Delivery Specialist role offers a unique opportunity to work with a talented team and contribute to the success of our Client Management function.ResponsibilitiesManage end-to-end processes and services across all client-facing...

Key Objectives:">The successful candidate will be responsible for achieving the following key objectives:">">Meet or exceed targets for query reduction, first contact resolution, and quick kills.">Ensure timely and satisfactory resolution of escalated cases for tier 1 clients.">Adhere to Service Level Agreements (SLAs) and Turn Around Times (TATs) for tier 1...

Client Services - Security and Login Assistance RepresentativeCompany OverviewInteractive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and...

Client Services - Security and Login Assistance Representative Company Overview Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and...

A leading global financial institution is seeking a motivated and talented Client Services Associate (Japanese/thai/Vietnamese/Bahasa) to join our team in Hong Kong. In this role, you will be responsible for providing excellent client service and support to our Korean and international clients, with a focus on understanding their unique needs and delivering...

Client Service Representative Job OpportunityWe are seeking a skilled and detail-oriented individual to join our team as a Client Service Representative.About Interactive Brokers Group, Inc.Interactive Brokers Group, Inc. is a leading global financial services company with headquarters in Greenwich, CT, USA.We provide global electronic brokerage services to...

Join a well-established Wealth Planning international advisory business as Head of Client Services in their Hong Kong Office. Your leadership experience will help steer and manage the existing team to maximise their performance and potential. Individuals with solid knowledge and relationships in the UHNW segment, do consider this opportunity to nurture...

Ogilvy is a global advertising and marketing agency that has been creating impact for brands through iconic, culture-changing ideas since its founding 75 years ago.The company builds on this legacy through Borderless Creativity – innovating at the intersections of its capabilities with experts collaborating seamlessly across over 120 offices in nearly 90...

Job Overview:We are seeking an experienced Technical AV Support Expert to join our Global Services team. As a key member of our technical support team, you will be responsible for providing expert-level technical support for audio-visual and video conferencing systems.Key Responsibilities:Provide expert-level technical support for audio-visual and video...

BELA Offices specialises in delivering flexible, tailored workspace solutions to meet unique business needs. Our dedicated team supports business growth and scaling challenges by crafting workspaces that reflect individual brands. From office layout and IT infrastructure to branding, every detail is customised to create an empowering business...

Job ProfileVista is a fast-growing private aviation business, operating the world's largest wholly owned large cabin private jet fleet, embracing the highest levels of service, safety, security, reliability, and value.From scheduling a flight, every detail is covered, from a particular bottle of wine or catering from a preferred restaurant to a particular...

AIA Hong Kong and Macau is seeking a highly experienced Corporate Client Service Director to lead our team in delivering exceptional client experiences. This is an exciting opportunity to leverage your expertise in business strategy, operations, and transformation to drive business growth and improvement.The ideal candidate will have a strong track record of...

At Aon Hewitt, we are seeking a Senior Manager of Client Services to join our team. In this role, you will be responsible for managing client relationships, developing and executing client management plans, and driving revenue growth.Key Responsibilities:Develop and execute client management plans to drive revenue growth and customer satisfactionBuild and...

A leading client is seeking a Client Accounting Lead to be based in Hong Kong.CPA/CA qualified with 10+ years of accounting experience post qualifications Relevant experience in the pension fund (ORSO/ MPF) or insurance industry in a management or team lead role Achievement of Client Accounting EBITDA/Financial results Successful day-to-day management of...

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients - whether they be consumers, corporations, governments or institutions - to help them...

Role: Regional Support Services ManagerLocation: Hong KongSalary: CompetitiveROLE SUMMARYThe Regional Support Services Manager (RSSM) is responsible for overseeing Kinly's proactive and reactive AV support teams, which include Client Service Coordinators, Subject Matter Experts (SMEs), and Field Service Engineers in the APAC region. The role ensures the...

About the OpportunityOgilvy Hong Kong is looking for an experienced Senior Account Manager to join its team. As a key member of the account management team, you will be responsible for delivering high-quality client service and ensuring the success of our clients' marketing campaigns.Key Requirements:Proven track record of delivering exceptional client...

Aon is a leading provider of risk management and insurance solutions. We are currently seeking a Global Account Management Lead to join our team in Hong Kong. In this role, you will be responsible for managing a portfolio of clients and developing strategies to drive business growth and improve client satisfaction.The successful candidate will have:Proven...