Cloud Success Strategist

6 days ago


Hong Kong Island, Hong Kong SAR China Avature Full time

At IBM, you'll have the opportunity to shape the future of technology and help clients drive innovation. As a Customer Success Manager Architect, you'll play a key role in ensuring that our clients achieve their goals by providing strategic guidance and expertise.

About the Role

The successful candidate will have a deep understanding of enterprise software implementations, with experience in hybrid and multi-cloud environments. You'll work closely with clients to architect solutions that meet their specific needs, leveraging your technical expertise to drive business value.

  • Serve as a trusted advisor for customer's intelligent modernization and cloud migration journeys.
  • Drive business value and technology outcomes throughout customer lifecycle with IBM Hybrid Cloud and AI growth offerings.
Requirements

To be successful in this role, you'll need:

  • 2-5 years of experience in Customer Success, Technical Sales, Professional Services, and/or Services Industries.
  • Experience with enterprise software implementations in hybrid and/or multi-cloud environments.
  • Demonstrated success architecting solutions in a technical consulting, pre-sales, or equivalent role.

We're looking for someone who is passionate about technology and has excellent communication skills. If you're a team player with a strong analytical mindset, we'd love to hear from you



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