Policy Administration Specialist
7 days ago
Our Business
As a leading insurance broker in Hong Kong, Scarborough Insurance Brokers Limited operates at the forefront of the industry, driven by a passion for excellence. Our staff embodies a strong work ethic and unwavering commitment to meeting client needs.
We value professionalism, integrity, and trustworthiness in our employees, striving to create a collaborative environment that fosters growth and innovation. Our mission is to deliver unparalleled insurance services to our clients, recognizing their unique requirements and preferences.
Role Description
- Maintain accurate records of policy details and customer interactions
- Address customer concerns and provide clear explanations
- Respond to claims in a timely and efficient manner
- Ensure compliance with regulations and company procedures
- Attend meetings and workshops to enhance knowledge and skills
Requirements
- Education: minimum F.5 graduate or equivalent
- Experience: relevant work experience preferred; proficiency in MS Office
- Language: fluency in English, Cantonese, and Mandarin; excellent interpersonal skills
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