Client Lifecycle Intelligence Specialist

5 days ago


Hong Kong, Central and Western District, Hong Kong SAR China SGS Société Générale de Surveillance SA Full time
Job Description

Societe Generale is seeking a highly skilled and experienced professional to join our Client Lifecycle Intelligence and Digital department as a Client Lifecycle Intelligence Specialist. This role will be responsible for managing the client lifecycle, ensuring that clients are onboarded efficiently and effectively, and maintaining accurate and up-to-date client data.

Key Responsibilities:
  • Manage the client onboarding process, ensuring that all necessary documentation is collected and reviewed in a timely manner.
  • Maintain accurate and up-to-date client data, including contact information, account details, and other relevant data.
  • Develop and maintain relationships with clients, providing exceptional customer service and support.
  • Collaborate with internal stakeholders to ensure seamless communication and coordination throughout the client lifecycle.
Requirements:
  • Proven experience in client management, client onboarding, or a related field.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
  • Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues.
  • Familiarity with regulatory requirements and industry standards, particularly in relation to Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations.


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