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Enterprise Business Solution Analyst

2 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Trade Development Council Full time

Company Overview


The Hong Kong Trade Development Council is a statutory organisation that promotes Hong Kong's external trade.


Salary and Benefits


A competitive remuneration and benefits package will be offered, including annual leave, medical and dental benefits.



Job Description

As an Senior Business Analyst at the Hong Kong Trade Development Council, you will engage with business stakeholders to understand business needs and the use of data within Council operation processes and systems.


You will conduct requirements elicitation, collection and validations activities using different techniques, including user interviews, requirement workshops, document analysis, surveys, business process descriptions, use cases, scenarios, workflow analysis etc.


You will work closely with product owners to manage backlogs, story refinement, sprint planning and other agile activities to support the delivery of products.


You will identify business opportunities for efficiency improvements in business operations/processes and business insights extraction by leveraging data analytics.


You will assess, evaluate, and communicate potential software solutions to stakeholders and ensure solution designs meet desired business objectives.


You will assist in planning, coordinating, and conducting project-related activities along the entire software development life cycle.


You will communicate changes to impacted business users of different departments, including plan and manage changes in processes, operations, and systems.


You will lead and manage testers to perform User Acceptance Testing for software solution projects.


You will perform business analysis and feasibility studies for new initiatives.


You will prepare and maintain knowledge bases, system/applications related documentation, training materials, and operation manuals.


You will develop training programs and communication plans to improve user adoption and effectiveness of relevant solutions and systems.



Required Skills and Qualifications

  • Bachelor's Degree or higher education in Business Management, Computer Science, Information Technology, or related areas
  • A minimum of 5 years of experience working in delivering and managing software development projects
  • Strong learning capabilities on new business knowledge, business processes, and methods
  • Strong business analysis skills, including elicitation for functional & non-functional requirements, requirement management and traceability, stakeholder management, communication & facilitation skills
  • Experience in Agile & Waterfall project methodologies and related tools adoption
  • Good knowledge in business intelligence/data analytic tools, such as Adobe Analytics, Google Data Studio (advantage)
  • Good team player with good communication and interpersonal skills
  • Self-motivated with a strong sense of responsibility and good problem-solving skills
  • Good command of spoken & written English and Chinese

Candidates with more experience may be considered for Business Analyst Manager roles.