Senior Policy Administrator

4 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China FWD Life Insurance Corporation Full time

About FWD Group

FWD Group is a leading pan-Asian life insurance business with a strong presence in 10 markets. With over 11 million customers, the company is committed to making the insurance journey simpler, faster, and smoother. FWD's innovative approach and easy-to-understand products are supported by digital technology, making it a customer-centric business.

The Job:

  • Handle policy administration for new and renewal policies, including policy issuance, endorsements, and premium follow-up for medical business within service standards and assigned authority.
  • Supervise clerical staff to handle daily tasks.
  • Handle incoming inquiries.
  • Assist in providing renewal business terms and retention of group insurance business.
  • Provide support to superiors on day-to-day operations and accept additional responsibilities or activities relevant to the department from time to time assigned by superiors.

The Person:

  • Degree holder with 2-5 years of relevant experience.
  • Knowledge in EB Operation.
  • Knowledge in underwriting is an advantage.
  • Qualification of FLMI is an advantage.
  • IIQE Paper 1,2 licensed is an advantage.
  • Good interpersonal skills.
  • Good command of both written and spoken English and Chinese.
  • Good PC skills, including Excel, Word, PowerPoint, and Chinese Input.

We offer a competitive package, including 5-day work, 20-22 days annual leave, excellent learning and development opportunities, and a supportive work environment. Information collected will be treated in strict confidence and used solely for recruitment purposes. We are an equal opportunity employer and do not discriminate on the basis of race, sex, disability, or family status in employment processes.



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