Policy Administration Specialist
3 weeks ago
We are seeking a highly skilled Policy Administration Officer to join our team at Zurich Insurance Company. The successful candidate will be responsible for providing efficient and effective support to Life policy administration operations, including daily policy alterations, premium administration processing, and surrender payout processing.
Key Responsibilities
* Provide exceptional customer service in responding to inquiries and resolving problems regarding all aspects of policy administration
* Assist in establishing policy administration rules, guidelines, workflow, and procedures according to company policies, product specifications, regulations, and guidelines
* Support the system enhancement project and participate in product or system testing in respect to Life Policy Administration functions
* Collaborate with the team to review and improve the existing operational workflow and procedures of the Life Policy Administration Centre to ensure service quality and efficiency
Requirements
* Bachelor's degree holder with minimum 3 years of relevant experience in Life Policy Administration
* Good knowledge of Life insurance products and operations
* Excellent problem-solving and interpersonal skills with a customer-centric mindset
* Good communication skill in both written and spoken English and Chinese
* Fresh graduate with a good attitude also welcome
Why Zurich
At Zurich, we take an optimistic approach by focusing on the positives and constantly asking What can go right? We are an equal opportunity employer who knows that each employee is unique - that's what makes our team so great.
Location
HK - Hong Kong
Working Hours
Monday to Friday, 11:30AM to 8PM (with flexibility of remote working)
What We Offer
* A dynamic and supportive work environment
* Opportunities for professional growth and development
* Competitive salary and benefits package
If you are a motivated and detail-oriented individual who is passionate about policy administration, we encourage you to apply for this exciting opportunity.
Apply Now
Please submit your application, including your resume and a cover letter, to [insert contact information].
We look forward to hearing from you
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