Assistant Manager, Policy Servicing and Administration Expert
2 weeks ago
HSBC is seeking a highly skilled and experienced Assistant Manager, Policy Servicing and Administration to join our team. As a key member of our Policy Administration and Servicing team, you will be responsible for ensuring the efficient and effective processing of policies and providing exceptional customer service to our clients.
Key Responsibilities:- Assist in the management and monitoring of the Policy Service team to ensure that service standards are met and exceeded.
- Provide high-quality customer service to clients, responding to their queries and resolving any issues in a timely and professional manner.
- Collaborate with internal stakeholders to ensure that policies are processed efficiently and effectively.
- Develop and implement process improvements to enhance the overall efficiency and effectiveness of the Policy Administration and Servicing team.
- Ensure compliance with all relevant regulations and guidelines, including those related to data protection and confidentiality.
- University degree in a relevant field, such as business administration or finance.
- Proven experience in policy administration and servicing, with a strong understanding of insurance products and services.
- Excellent communication and interpersonal skills, with the ability to work effectively with internal stakeholders and clients.
- Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues.
- Ability to work in a fast-paced environment, with a strong attention to detail and ability to meet deadlines.
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Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeTransforming Careers in InsuranceAt HSBC, we're committed to delivering exceptional service and creating lasting impact for our clients. As an Assistant Manager, Policy Servicing and Administration, you'll play a vital role in shaping the future of our insurance business.Key ResponsibilitiesCollaborate with the management team to ensure efficient process...
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Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeTransforming Careers in InsuranceAt HSBC, we're committed to delivering exceptional service and creating lasting impact for our clients. As an Assistant Manager, Policy Servicing and Administration, you'll play a vital role in shaping the future of our insurance business.Key ResponsibilitiesCollaborate with the management team to optimize policy...
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Policy Administration Specialist
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Zurich Insurance Company Full timeJob Summary:Zurich Insurance Company is seeking a highly skilled Policy Administration Officer to join our team. As a Policy Administration Officer, you will be responsible for providing efficient and effective support to our Life policy administration operations.Key Responsibilities:Provide timely and accurate support to policy administration operations,...
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Policy Administration Specialist
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Zurich Insurance Company Full timeJob Summary:Zurich Insurance Company is seeking a skilled Policy Administration Officer to join our team. As a Policy Administration Officer, you will play a critical role in supporting the efficient and effective administration of life insurance policies.Key Responsibilities:Provide timely and accurate support to life policy administration operations,...
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Policy Administration Specialist
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Policy Administration Specialist
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Hong Kong, Central and Western District, Hong Kong SAR China Sun Life Full timeJob DescriptionAs a Policy Administration Specialist at Sun Life, you will be responsible for processing policy alterations to meet the service requests of our clients. This role requires strong problem-solving skills and the ability to handle complex and difficult cases and inquiries.Key Responsibilities:Process policy alterations to meet client service...
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Policy Administration Specialist
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Sun Life Full timeJob DescriptionAs a Policy Administration Specialist at Sun Life, you will be responsible for processing policy alterations to meet the service requests of clients. You will handle complex and difficult cases and inquiries, update procedure manuals and forms, and conduct training on administrative rules and procedure changes. You will also assist uplines on...
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Policy Administration Specialist
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Zurich Insurance Company Full time{"Job SummaryWe are seeking a highly skilled Policy Administration Officer to join our team at Zurich Insurance Company. The successful candidate will be responsible for providing efficient and effective support to Life policy administration operations, including daily policy alterations, premium administration processing, and surrender payout processing.Key...
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Hong Kong, Central and Western District, Hong Kong SAR China AXA Group Full timeJob Title: Senior Manager/Head of Policy Administration, LifeAbout the Role:We are seeking a highly experienced Senior Manager/Head of Policy Administration to lead our Policy Administration team in delivering high-quality service standards and achieving agreed service level agreements (SLAs). The successful candidate will be responsible for ensuring that...
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Hong Kong, Central and Western District, Hong Kong SAR China AIA Full timeAbout the RoleAs a key member of the AIA team, you will be responsible for handling all new applications, renewals, and policy alterations for group or individual medical policies.Key Responsibilities:Maintain departmental turnaround times and quality of work in compliance with AIA's standards and regulatory requirements.Assist in reviewing workflow, UAT,...
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Hong Kong, Central and Western District, Hong Kong SAR China AXA Group Full timeJob SummaryWe are seeking a highly skilled and experienced Senior Manager/Head of Policy Administration to join our team at AXA Hong Kong and Macau. As a key member of our Policy Administration team, you will be responsible for leading the team to maintain high-quality service standards and achieve agreed service level agreements (SLAs).Key...
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Hong Kong, Central and Western District, Hong Kong SAR China Prudential plc Full time**About Prudential plc**Prudential plc is a leading international life insurance group with a long history of delivering value to its customers and shareholders. Our purpose is to be partners for every life and protectors for every future.**Job Summary**We are seeking a highly experienced and skilled Senior Manager to lead our Policy Service Operations team....
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Hong Kong, Central and Western District, Hong Kong SAR China The Cigna Group Full timeJob SummaryWe are seeking an experienced Operations Solutions and Policy Services Manager to join our team at The Cigna Group. As a key member of our operations team, you will be responsible for leading the development and implementation of health insurance policies and products.Key ResponsibilitiesPolicy AdministrationDevelop and implement health insurance...
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Hong Kong, Central and Western District, Hong Kong SAR China AXA Group Full timeAbout the RoleWe are seeking a highly experienced and skilled Senior Manager/Head of Policy Administration, Life to lead our Policy Administration team in delivering high-quality service standards and achieving agreed service level agreements (SLAs).Key ResponsibilitiesLead the Policy Administration team to maintain high-quality service standards and achieve...