Medical Policy Administration Senior Advisor

3 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China AIA Full time

About AIA

AIA is a leading insurance company that offers a range of products and services to individuals and businesses. We are committed to helping our customers achieve their financial goals and live a better life.

Job Summary

We are seeking a highly skilled and experienced Senior Policy Advisor to join our Medical Administration team. The successful candidate will be responsible for handling all new application, renewal, and policy alterations for group or individual medical policies.

Key Responsibilities

  • Maintain the departmental turnaround time and quality of work in compliance with the Company's standards and regulatory requirements.
  • Assist in reviewing workflow, UAT, and system development to enhance operational efficiency and effectiveness.
  • Coordinate and work with different parties to perform daily policy administrative work.
  • Handle and answer inquiries from internal staff and business partners.
  • Perform any additional duties as assigned by supervisor(s).

Requirements

  • University graduate preferred with minimum 3 years' experience.
  • Qualified FLMI or related insurance qualifications highly preferable.
  • Good command of written and spoken English and Chinese.
  • Proficient in Microsoft Word/Excel/PowerPoint.
  • Good communication and organizational skills.


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