IT Solutions Consultant
4 days ago
IT Solutions Consultant (AI)
About the Role:We are seeking a highly skilled IT Solutions Consultant (AI) to join our team at Cyberport Hong Kong. As an IT Solutions Consultant (AI), you will be responsible for working closely with clients to design and deliver innovative AI solutions that meet their business needs.
Main Responsibilities:- Work closely with clients to understand their business needs and design innovative AI solutions that meet their requirements.
- Collaborate with internal technical teams to ensure seamless service delivery.
- Address technical inquiries and provide expert guidance to clients on AI-related services.
- Support the preparation of presentations, demonstrations, and technical documentation to promote AI solutions.
- Conduct service support and training for relevant users, guiding customers through the onboarding process.
- Collect customer feedback and recommend enhancements based on their needs.
- Provide expert advisory services on optimal network and infrastructure design tailored to client requirements.
- Research and explore new market solutions to enhance existing service offerings.
- Responsible for the technical assessment of AI Subsidy Scheme applications.
- 6+ years proven experience as an AI application specialist or similar role.
- Bachelor's degree or above in computer engineering, information and communication technology, AI and data science, software engineering or related fields.
- Proficiency in application architecture, frameworks, and standards, with a strong understanding of AI development lifecycle management.
- Hands-on experience in client-facing technical support, especially on infrastructure design, connectivity, and cybersecurity.
- Knowledge and understanding of GPU infrastructure and architecture is an advantage.
- Experience in implementing AI solutions and machine learning models to innovate business operations and services.
- Understanding of programming languages such as Python, Java, C++, R, and CUDA for building and implementing AI systems.
- Experience in using deep learning frameworks like TensorFlow, PyTorch, Caffe.
- Excellent interpersonal and communications skills, with the ability to work independently with a customer focus.
- Excellent writing and technical documentation skills to produce clear requirements documents, technical papers, reports, and deliverables.
- Good presentation skills, able to explain complex technical issues to both technical and non-technical stakeholders.
- Good command of English, Mandarin, and Cantonese.
- Ability to work under pressure and meet tight deadlines.
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