User-Centered Design Director

5 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Oliver James Full time

We are seeking a talented Senior UX Designer to join our team at Oliver James and drive innovation through customer experience initiatives.

About the Position:

  • This is a key role that requires 5-10 years of proven experience in leading creative strategies and executing digital product design solutions.
  • The ideal candidate will have expertise in Figma, Sketch, InVision, Illustrator, Photoshop, InDesign, and other design/prototyping tools.
  • The successful candidate will have strong ability to transform research data into actionable business insights and decisions.
  • Exceptional skills in visualizing complex problems through sketches, diagrams, and other conceptual designs are essential.

Responsibilities and Expectations:

  • Take ownership of key business programs and oversee the design and execution of customer experiences.
  • Conduct and lead user research with target groups (Advisors, Clients) to gather valuable insights that influence design decisions and strategies.
  • Utilize wireframes, prototypes, service design blueprints, and mockups to present and explain design ideas.
  • Leverage insights and data to shape business requirements, use cases, and support platform adoption and change management processes.


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