Anti-Fraud Operations Specialist

2 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

We are seeking a highly skilled Anti-Fraud Operations Specialist to join our team at Bank Of China (Hong Kong) Limited. As an integral part of our Anti-Fraud Management Division, you will play a critical role in supporting our fraud investigations and transaction monitoring efforts.

**Job Responsibilities:**

  • Assist in conducting thorough investigations into potential fraud cases, utilizing your analytical skills to identify patterns and anomalies in transaction data.
  • Support the handling of complaint cases, ensuring prompt and effective resolution to maintain customer satisfaction.
  • Collaborate with law enforcement agencies, card organizations, and market peers to share intelligence and best practices in anti-fraud measures.
  • Provide 24/7 support for transaction monitoring across various channels, leveraging your expertise to detect and prevent fraudulent activity.
  • Offer assistance to other teams within the Anti-Fraud Management Division as needed, fostering a culture of collaboration and shared knowledge.

**Requirements:**

  • Degree or above preferred, with relevant knowledge in transaction monitoring and banking industry experience being a significant advantage.
  • Possess excellent communication and teamwork skills, with the ability to work proactively and independently in a fast-paced environment.
  • Proficient in Microsoft software applications (Word, Excel, PowerPoint) and Chinese word processing.
  • Fluent in both spoken and written Chinese and English, including Putonghua, with a strong command of these languages.

**Compensation Package:** We offer a competitive salary range of HKD 55,000 - HKD 70,000 per month, commensurate with experience, plus benefits and opportunities for career growth.



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