Experienced HVAC Service Leader
7 days ago
About the Job
The Service team at Johnson Controls delivers innovative maintenance and service solutions to a wide customer base across all industry segments for HVAC systems. As a Senior Service Engineer, HVAC, you will be part of a growing team of HVAC technicians maintaining and supporting customers' facilities.
As a trusted advisor to our customers, you will provide solutions and outcomes at the time of service. Your expertise in troubleshooting and resolving complex issues will be crucial in ensuring customer satisfaction.
Key Responsibilities
- Supervise a team to provide support in retrofit work, testing and commissioning, installation, service and maintenance works, including hardware, software and trouble-shooting projects
- Ensure quality of work to the satisfaction of customers and meet the agreed statement and quality standard
- Coordinate all site works, including those performed by subcontractors, to ensure compliance with requirements
- Prepare maintenance and retrofit proposals and tenders
- Maintain good relationships with customers
- Provide recommendations and solutions to ensure facilities are running efficiently, including upselling opportunities
- Support proposals to support recommendations and solutions
Requirements
- Higher Diploma or Degree in Building Service/Electrical/Mechanical Engineering or equivalent
- 2-3 years' relevant experience
PREFERRED SKILLS
- Effective interpersonal, presentation, and project management skills
- Good problem-solving techniques, organizing, and planning ability
- Good spoken and written English and Chinese
- Independent and able to work under pressure and tight deadlines
- Will to work on-site in various locations
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