IT Infrastructure Expert

4 days ago

Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

Job Overview:

We are seeking a skilled IT professional to join our team as an IT Infrastructure Expert. The successful candidate will be responsible for providing daily operational support in data centers, performing 1st level of troubleshooting, and monitoring network, system, and application closely.

About Us:

Classy Wheeler Limited is a leading shipping line and logistics solutions provider. We offer a dynamic work environment with opportunities for growth and development.

Responsibilities:

  • Provide daily operational support in data centers
  • Perform 1st level of troubleshooting and reliable and quality tape management
  • Monitor all network, system, and application closely
  • Involve in development projects including tools automation, data analytic projects, etc.
  • Participate in enterprise office intelligence solution design, solution, and software development
  • Research and evaluate new technologies on different office intelligence solutions
  • Interact directly with users through user-centered design techniques including observational research, interviews, and concept testing to uncover needs, learn about user behavior, and explore design concepts
  • Translate visionary ideas or requirements into thoughtful and compelling design concepts and work with team members to mock up both low- and high-fidelity prototypes and implement solutions for different business users globally
  • Participate in server and desktop solution research and development
  • Participate in architectural design and implementation of infrastructure services
  • 2nd tier technical support of infrastructure server platform
  • You will be a core member of our Platform Solution team in supporting Enterprise Linux Systems on VMware, OpenStack, and Hadoop Infrastructures
  • To facilitate, evaluate, and implement efficient and scalable system management and automation tools to support our Enterprise Applications on Linux platforms
  • This is an excellent opportunity to participate in our most challenging projects of Enterprise system implementation, supporting, and new technologies evaluations
  • On Job Training will be provided where applicable
  • 24-hour on-call service is required

Requirements:

  • Higher Diploma graduate in Computer Science or related disciplines
  • Relevant work experience in IT support or operations is advantageous
  • Good knowledge in Linux, Windows server, and Network operation
  • A good team-player with strong analytical and logical thinking skills
  • 7x24 Shift duty is required
  • Good command of spoken and written English, Putonghua is an advantage
  • Bachelor's degree in Computer Engineering, Computer Science, or IT-related disciplines
  • Eager to learn in a fast-paced and dynamic environment
  • Passionate in pursuing IT professionalism
  • At least 2 years of IT infrastructure support and administration in an enterprise environment
  • Proficient in Microsoft Windows Server and desktop operating environment and network (Windows 2016 Server, Active Directory, DNS, Windows 10 Desktop)
  • Knowledge on cloud products like Azure, AWS, and O365
  • University graduate in Information Technology or related discipline
  • With experiences and exposures to Enterprise LINUX and Virtualization platforms are advantageous
  • Any experience in developing automation scripts such as Python, Perl, Linux Shell, PowerShell scripts are advantageous
  • Any experience in DevOps automation tools such as Ansible, Chef, Puppet, or Jenkins are also advantageous
  • Initiative, strong willingness, and positive innovation to learn and to implement new technologies including open-source tools, public cloud API integration
  • Good team player, strong communication and collaboration skills are required
  • Proficient spoken and written English and Chinese; Putonghua is a plus

Compensation and Benefits:

The estimated salary for this position is HKD $60,000 - $80,000 per annum, depending on experience. We offer a competitive benefits package, including medical insurance, paid annual leave, and training opportunities.

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