Technology Operations Specialist
3 days ago
Australian International School Hong Kong is seeking a dynamic technology professional to join its ICT team.
The ICT Support Officer is responsible for maintaining the daily operation of staff and school hardware and software in classroom and office locations.
- Serve as the primary point of contact for technical issues and concerns.
- Develop and implement strategies to improve technology operations and user experience.
- Collaborate with the Director of Technology and Innovation to achieve departmental goals.
Job Description
Role Overview:
The ICT Support Officer plays a critical role in ensuring the smooth operation of technology systems within the school.
Responsibilities:
- Provide technical support to students, staff, and parents.
- Develop and maintain technical documentation and procedures.
- Participate in on-call rotations to provide after-hours support.
Requirements:
- Degree in Computer Science or related field.
- At least 2 years of experience in a similar role.
- Excellent communication and problem-solving skills.
Benefits:
- Ongoing training and professional development opportunities.
- Competitive salary and benefits package.
- Opportunities for career growth and advancement.
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