Regional Operations Manager

7 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Shake Shack Full time

We are looking for a Regional Operations Manager to oversee the development of our brand across Asia Pacific. As a key member of our operations team, you will be responsible for managing marketing, real estate, operations, and IT functions across four markets.

The ideal candidate will have a proven track record in P&L management, business acumen, and strategic development of licensed partnerships. Over 10 years of experience in an international environment, particularly with global brands managing licensed partner relationships, is highly desirable.

About the Role:

  • Operational Management: Lead monthly partner QBRs, manage operational dashboards, and review weekly project management tasks.
  • Regional Leadership: Oversee critical control points in real estate, operations, marketing, and IT functions across China and Southeast Asia.
  • Stakeholder Engagement: Collaborate with internal and external stakeholders to drive the company's strategic goals in partnership with licensed businesses.
  • Innovation and Growth: Spearhead innovation initiatives with licensed partners to continuously evolve the business model and expand brand presence.

Benefits: We offer a competitive salary package, health insurance, annual leave, and significant travel opportunities. You will also have exposure to global markets and the chance to work in a dynamic and fast-growing environment.



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