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IT Training Specialist
1 month ago
Aptitude Asia is seeking a highly skilled and experienced IT Trainer to join our team. As an IT Trainer, you will be responsible for delivering training programs to our staff on various IT systems and software.
Key Responsibilities:- Design and deliver training programs on IT systems, software, and hardware
- Provide level 1 user support and troubleshooting services
- Perform day-to-day administration and desktop services
- Conduct regular system checks and maintenance
- Handle administrative tasks, including hardware inventory, report preparation, and system documentation
- Liaise and coordinate with vendors for maintenance and services
- Degree or higher diploma in IT or a related discipline
- Minimum of 3-4 years of relevant working experience in IT training, service desk, and IT support
- Previous experience in financial institutions is an advantage
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Windows, M365, VMware, and common desktop applications
- Good command of written and spoken English and Cantonese