Client Service Specialist
5 days ago
We are looking for a skilled Client Service Specialist to join our APAC operations team. In this role, you will be responsible for delivering exceptional client service and supporting the sales teams with direct contact to clients.
The ideal candidate will have 8+ years of experience in client service/sales support functions and a strong understanding of the local business/clients and their specific business requirements.
You will be working closely with the sales teams to handle client queries, manage interactions and communication with clients, and coordinate on-time delivery of high-quality reporting. Additionally, you will be responsible for maintaining up-to-date information in CRM tools and performing other tasks as assigned.
The successful candidate will have excellent communication skills, negotiation skills, and the ability to work with different cultures and languages. You will also have strong client and service orientation, good interpersonal skills at all levels, and the ability to work under pressure while producing quality work.
About AXA Investment Managers
AXA Investment Managers is a global leader in investment management, serving 105 million customers in 62 countries. We protect and advise our clients at every stage of their lives, offering products and services that meet their needs in the areas of insurance, personal protection, savings, and asset management.
Our mission is to act for human progress by protecting what matters, and our values are customer-first, integrity, courage, and one AXA. We are committed to providing flexibility and balance to our employees, offering a range of benefits including hybrid working, competitive health benefits, and opportunities for growth and development.
Benefits
We offer a comprehensive package of benefits, including:
- Competitive salary and bonus structure
- Flexible working arrangements, including hybrid working and remote work options
- Comprehensive health insurance and wellness programs
- Ongoing training and development opportunities
- A supportive and inclusive work environment
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