Client Relationship Specialist

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China ConnectedGroup Full time

About the Role

As a Client Relationship Specialist at ConnectedGroup, you will play a pivotal role in cultivating and maintaining strong relationships with our existing merchant clients. Your primary objective will be to develop and execute strategies that drive revenue growth and foster long-term partnerships.

Responsibilities

  • Design and implement relationship-building strategies to maximize revenue and improve client satisfaction.
  • Maintain open communication channels with clients to understand their evolving needs and preferences.
  • Collaborate with internal teams to deliver exceptional client experiences.
  • Lead business negotiations and oversee contract management.

Requirements

  • Bachelor's degree in business or a related field.
  • At least 3 years of experience in sales/account management.
  • Background in payment/financial services is highly desirable.
  • Exceptional communication and interpersonal skills in both English and Chinese.
  • Ability to build strong relationships with diverse stakeholders.
  • Data analysis/project management experience would be an asset.

Why Join Us?

ConnectedGroup offers a dynamic work environment, competitive compensation, and opportunities for professional growth and development.



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