Client Relationship Specialist
4 days ago
About the Role
As a Client Relationship Specialist at ConnectedGroup, you will play a pivotal role in cultivating and maintaining strong relationships with our existing merchant clients. Your primary objective will be to develop and execute strategies that drive revenue growth and foster long-term partnerships.
Responsibilities
- Design and implement relationship-building strategies to maximize revenue and improve client satisfaction.
- Maintain open communication channels with clients to understand their evolving needs and preferences.
- Collaborate with internal teams to deliver exceptional client experiences.
- Lead business negotiations and oversee contract management.
Requirements
- Bachelor's degree in business or a related field.
- At least 3 years of experience in sales/account management.
- Background in payment/financial services is highly desirable.
- Exceptional communication and interpersonal skills in both English and Chinese.
- Ability to build strong relationships with diverse stakeholders.
- Data analysis/project management experience would be an asset.
Why Join Us?
ConnectedGroup offers a dynamic work environment, competitive compensation, and opportunities for professional growth and development.
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