Senior Training Manager
1 week ago
At Amix Global, we are committed to delivering exceptional customer service and driving business results. We are seeking a highly experienced Head of Retail Development to lead our training efforts and drive this vision forward.
Job DescriptionThe Head of Retail Development will be responsible for creating a training strategy aligned with our company's vision and goals. This includes identifying training needs and developing tailored programs for different roles within the organization.
Key Responsibilities:- Create and execute a training strategy that drives business results.
- Develop and deliver training programs, workshops, and seminars for staff at all levels.
- Mentor and develop a team of trainers to deliver exceptional training experiences.
- Lead the delivery of training programs, utilizing various training methodologies, including e-learning, in-person sessions, and on-the-job training.
- Assess the effectiveness of training programs through feedback and performance metrics.
- Continuously refine and improve training content based on results and industry trends.
- Work closely with GM and Store management team to ensure training aligns with employee development and succession planning.
- Partner with regional and global training teams to share best practices and resources.
- Bachelor's degree in Business, Human Resources, Education, or a related field.
- Minimum of 7 years of training experience in luxury retail or a related industry.
- Proven track record in designing and implementing successful training programs.
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