Process Re-engineering Manager

5 days ago


Hong Kong Island, Hong Kong SAR China ConnectedGroup Full time
About the Role

This is a unique opportunity to join a leading life insurer and make a lasting impact on its operations. As a Transformation Director Lead, you will be responsible for developing and executing a comprehensive operations transformation strategy, collaborating with cross-functional stakeholders, and driving business growth through process improvements and digital transformations.

Your Responsibilities Will Include:

  • Leading Transformation Initiatives: Develop and execute transformation initiatives that drive business growth, improve customer experience, and enhance operational efficiency.
  • Collaborating with Stakeholders: Collaborate closely with cross-functional stakeholders to identify, design, and implement strategic initiatives that support business objectives.
  • Driving Process Improvements: Identify areas for improvement in operational processes and implement initiatives that drive efficiency and effectiveness across the organization.
  • Leveraging Digital Tools: Lead initiatives to promote the adoption of digital tools and platforms across the organization, ensuring teams are equipped with necessary training and resources to leverage technology effectively.
  • Establishing KPIs: Establish key performance indicators (KPIs) to measure the success of operational transformation initiatives and drive accountability across the team.


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