Global User Advocate

5 days ago


Hong Kong Island, Hong Kong SAR China RedotPay Full time
About the Position

This is an exciting opportunity for a talented Customer Service Operations Lead to join our team at RedotPay. We are looking for someone who can effectively manage our global customer support operations, providing high-quality support to our users across multiple time zones and languages.

Responsibilities:
  • Develop and implement processes to improve customer service efficiency, reducing response times and increasing user satisfaction.
  • Maintain and update customer service documentation (FAQs, knowledge base, etc.) to ensure accuracy and relevance.


  • Hong Kong Island, Hong Kong SAR China Crypto Full time

    Job Description:About the RoleWe are seeking an experienced Paid Search Director to lead our paid search efforts. As a key member of our digital marketing team, you will be responsible for developing and executing effective paid search strategies to drive user acquisition for our web and app platforms.Key ResponsibilitiesManage and optimize paid search...


  • Hong Kong, Central and Western District, Hong Kong SAR China KuCoin Exchange Full time

    Key ResponsibilitiesUser Growth: Drive user acquisition and engagement rates through innovative event designs and effective promotional strategies.Cross-Department Collaboration: Work closely with product, marketing, branding, data, and regional teams to optimize resource allocation and ensure smooth execution of activities.


  • Hong Kong Island, Hong Kong SAR China RedotPay Full time

    About the JobWe are seeking a dedicated Global User Advocate to join our team at RedotPay. The successful candidate will be responsible for building and optimising our global customer support system, ensuring that our users receive exceptional support and have a positive experience with our platform.Key Responsibilities:Design and implement user issue...


  • Hong Kong, Central and Western District, Hong Kong SAR China CoinEx Global Full time

    About the RoleAt CoinEx Global, we are seeking a highly skilled Overseas Marketing Manager to lead our localization team in achieving local market share growth.This exciting opportunity involves developing and executing overseas marketing strategies, researching and analyzing target markets, and managing marketing budgets to ensure return on investment.You...


  • Hong Kong, Central and Western District, Hong Kong SAR China Crypto Full time

    We are seeking an experienced Digital Marketing Leader to drive our programmatic advertising efforts. In this role, you will oversee strategy, execution, and optimization of user acquisition initiatives across leading platforms.Main Objectives:Develop and implement a global user acquisition strategy, driving high ROI and long-term growthIdentify and leverage...


  • Hong Kong, Central and Western District, Hong Kong SAR China CoinEx Global Full time

    We're looking for an experienced Overseas Marketing Manager to lead our CoinEx Marketing Planning team. As a key member of our team, you'll be responsible for developing and executing overseas marketing strategies, driving local market share growth, and managing marketing budgets.You'll work closely with our localization team to analyze target markets,...


  • Hong Kong, Central and Western District, Hong Kong SAR China Kinly's Global Services Full time

    Job OverviewKinly's Global Services is a leading provider of audio-visual solutions. We are seeking a highly skilled Audi Visual Subject Matter Expert to join our team. As a key member of our support team, you will be responsible for providing technical expertise and support to clients worldwide.Responsibilities and Challenges:Design, engineer, and support...


  • Hong Kong, Central and Western District, Hong Kong SAR China Tbwa ChiatDay Inc Full time

    The Growth Product Leader for User Experience will work closely with our high-performing engineering team to develop quality products and services. You'll define product roadmaps, success metrics, and lead execution, delivering exceptional user experiences.Additionally, you'll work on all on-site, off-site, tech SEO improvements to boost the SEO traffic...


  • Hong Kong, Central and Western District, Hong Kong SAR China Kinly's Global Services Full time

    About Kinly's Global ServicesWe are a globally trusted AV and UCC technology advisor to world-class organisations. Our solutions drive maximum collaboration, engagement and productivity to enable a world where people can work together, from everywhere. We design, engineer and support audio visual and collaboration technology solutions that add real business...


  • Hong Kong Island, Hong Kong SAR China RedotPay Full time

    We are seeking a Global Customer Service Manager who is responsible for building and optimising a global customer support system to improve user experience, streamline customer service processes and establish an efficient service quality management system. This position requires candidates with experience in global customer service operations and the ability...


  • Hong Kong, Central and Western District, Hong Kong SAR China CoinEx Global Full time

    About the Opportunity:CoinEx Global offers a unique chance to grow with our Brand Planning team, focusing on creating high-quality content that promotes our brand and enhances our image in the crypto and blockchain industries.Responsibilities:Create engaging content that highlights our expertise in the crypto/Blockchain/Web3 space.Track industry trends,...


  • Hong Kong Island, Hong Kong SAR China CoinEx Global Full time

    About CoinEx GlobalFounded in 2017, CoinEx is a global cryptocurrency exchange under the ViaBTC Group. With a presence in 18 languages, CoinEx offers products and services that include spot, futures, margin trading, mining, AMM, and CoinEx Dock.The company provides simple, safe, and reliable crypto trading services for over 10 million users worldwide,...


  • Hong Kong Island, Hong Kong SAR China RedotPay Full time

    We are seeking a highly skilled Global Customer Experience Manager to lead our global customer support system, ensuring exceptional user experience and streamlined customer service processes. This position requires candidates with extensive experience in global customer service operations and the ability to support multi-time zone, multi-language, and...


  • Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time

    ResponsibilitiesEvaluate SAP development requests together with the business representative unit and provide options & recommendations to the group.Maintain SAP process development requests and establish a practical implementation schedule.Deliver project deliverables (e.g. Business blueprint, functional specifications, and training manuals).Define and...


  • Hong Kong Island, Hong Kong SAR China Herbert Smith Freehills Full time

    About the RoleWe are seeking a highly skilled Senior Business Development Executive to join our Hong Kong Disputes Business Development Team.As part of the team, you will play a hands-on role in contributing to the firm's success and helping to achieve its objectives. This could be as one of our business development professionals, coaching partners on...


  • Hong Kong, Central and Western District, Hong Kong SAR China Marex Spectron Full time

    BenefitsOpportunity to work with a leading global provider of prime brokerage servicesChance to develop skills in a dynamic and innovative companyCollaborative and supportive team environmentProfessional development opportunitiesCompetitive salary and benefits package


  • Hong Kong Island, Hong Kong SAR China MCG Talent Full time

    Job OverviewMCG Talent is seeking an accomplished Paid Social Director to lead our paid social marketing efforts and drive business growth.About the PositionThis senior-level position involves overseeing the paid social marketing side of the business, including strategic planning, execution, and optimization of global paid social campaigns.The ideal...

  • Head of Engagement

    4 days ago


    Hong Kong, Central and Western District, Hong Kong SAR China Tothemoon Full time

    Director of Community Development at TothemoonWe are seeking an accomplished Director of Community Development to lead our community development strategy and vision.About Tothemoon:Tothemoon is a pioneering digital assets trading platform dedicated to delivering world-class user experiences. Our mission is to create a global community that thrives on trust,...

  • Executive Assistant

    5 days ago


    Hong Kong, Central and Western District, Hong Kong SAR China Socrates Global Full time

    Socrates is a Web2 + Web3 social media platform. It's named "Socrates" since it promotes the critical thinking approach to all information and encourages humanity to view the world critically. Users earn rewards by participating in multi-choice questions, debates, and sharing knowledge. We combine Social-Fi and Game-Fi principles to explore how technology...


  • Hong Kong Island, Hong Kong SAR China CoinEx Global Full time

    Direct message the job poster from CoinEx GlobalRole Summary:If you are a passionate individual about the Blockchain and crypto exchange industry, we encourage you to apply for exciting opportunities Join us to grow with the CoinEx Brand Planning team.Responsibilities:Responsible for creating industry-related topics and planning and writing engaging content...