Director of Asia Pacific Operations

5 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Shake Shack Full time

We are looking for a highly skilled professional to join our team as Director of Asia Pacific Operations. In this role, you will be responsible for leading and managing our operations across multiple markets in the Asia Pacific region.

About the Role

  • Operational Leadership: Provide leadership and guidance to cross-functional teams, ensuring seamless execution of operational initiatives.
  • Market Analysis: Conduct market research, analyze competitor activity, and identify trends to inform operational decisions.
  • Quality Control: Ensure high-quality standards are maintained across all locations, driving continuous improvement and excellence.

Requirements

  • Education: Bachelor's degree in Business or related field.
  • Experience: 8-10 years of experience in a progressive restaurant or hospitality company, with 4-6 years of supervisory experience.
  • Skills: Strong leadership and communication skills, proficiency in MS Office, project management software, and experience with quality control.

Preferred Qualifications

  • Advanced Education: Master's degree in Hospitality or related field.
  • International Experience: Over 10 years of experience in an international environment, particularly with global brands managing licensed partner relationships.
  • Business Acumen: Proven track record in P&L management, business development, and strategic partnership development.

About Us

Shake Shack is a rapidly growing restaurant chain committed to serving high-quality food in a friendly and welcoming environment. Our team members enjoy a positive work environment that values customer service, teamwork, and community involvement.



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