Insurance Services Manager
4 days ago
As a Customer Services Manager at BOC Group Life Assurance Company Limited, you will be responsible for leading the hotline team to provide exceptional customer experiences. You will work closely with other departments to drive business growth, develop strategies to improve customer satisfaction, and maintain accurate records to track performance.
About the Role:
- Lead the hotline team to deliver high-quality service to customers
- Develop and implement customer-centric strategies to drive business growth
- Collaborate with cross-functional teams to achieve operational efficiency
- Maintain accurate records and reports to track performance and identify areas for improvement
What We Offer:
- Mid-senior level opportunity with career growth potential
- Full-time employment with competitive remuneration package
- Excellent training & development opportunities
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