Finance Infrastructure Strategist

7 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Tbwa ChiatDay Inc Full time

About Aspire

Aspire is the leading all-in-one finance operating system for growing businesses in APAC. Our mission is to revolutionize business finance for a new generation of entrepreneurs and business owners, empowering startups and MSMEs to achieve their full potential.

We have a strong track record of innovation, having raised significant funding from world-class investors and partnered with top companies like Visa and Wise. Our solutions have helped over 50,000 businesses succeed, and we've received numerous awards, including Best Employer of the Year and Startup of the Year by Asia FinTech Awards.

You'll be part of a dynamic team that's passionate about entrepreneurship and committed to delivering exceptional customer experiences. We're looking for a talented individual to join our Operations Team as an Onboarding Lead.

About the Role
  • Own onboarding performance metrics, including conversion rates, onboarding speed, and rejection rates.
  • Manage the country onboarding specialist and oversee onboarding forms and communications.
  • Create an effective onboarding strategy and develop a scalable infrastructure.
  • Work closely with stakeholders like Product, Sales, and Compliance to ensure seamless onboarding experiences.
  • Troubleshoot onboarding issues and report on performance to relevant stakeholders.


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