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Business Strategy Manager

2 months ago

Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time
Job Title: Business Strategy Manager

We are seeking a highly skilled Business Strategy Manager to join our team at Bank Of China (Hong Kong) Limited. As a key member of our organization, you will be responsible for developing and implementing strategic plans to drive business growth and improve customer experience.

Key Responsibilities:
  • Strategic Planning: Align with the bank's business and channel strategy to formulate short-, medium- and long-term omni-channel strategy and optimization plans.
  • Change Management: Support the bank's cultural change management on digitalization, omni-channel transformation, and fintech application.
  • Business Partnerships: Work closely with business stakeholders to develop business use cases with the best market practice, latest fintech application, and excellent customer experience.
  • Project Management: Perform program and project management, develop detailed project plans, monitor project progress, manage project stakeholders, and ensure effective and quality new/enhanced service implementation.
  • Risk Assessment: Conduct risk assessment and develop standard operation procedures with appropriate control measures to support omni-channel initiatives and fintech applications.
  • Market Research: Keep abreast of the latest technology, market best practices, and customer needs, conduct in-depth market research, and proactively explore business opportunities and areas of improvement.
  • Team Management: Supervise, manage, and coach team members to deliver desired outcomes as a team for managerial roles.
Requirements:
  • Education: Degree or above with a major in Business Administration, Finance, Economics, Statistics, or related disciplines.
  • Experience: Minimum 7 years of relevant experience in the banking industry with proven track records in strategic planning or project management & implementation, including at least 3 years' experience at senior managerial roles.
  • Skills: Experience in project management, business analyst, customer journey redesign, process reengineering, fintech application, and/or digital transformation is preferable.
  • Personal Qualities: Be a good team player and self-motivated with strong analytical mindset, excellent communication, analytical, organizing, and management skills, and creative mind.
  • Language: Good command of Chinese and English writing and communication skills, proficient in both spoken English and Chinese (Cantonese and Mandarin), and familiar with basic computer applications e.g. MS Word, Excel, PowerPoint.