Operational Excellence Manager

6 days ago


Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full time

About DBS Bank (Hong Kong) Limited

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  • DBS Bank (Hong Kong) Limited enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation.
  • We manage the majority of the bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Job Description: Operational Excellence Manager

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  • Assist in ensuring remittance activities are completed as per established procedures, policies and guidelines, within specified standards of quality, agreed service level and industry cut-off time.
  • Develop action plans to improve productivity and make recommendations on modification of procedures and application of technology to enhance operational efficiency and minimize operational risk.
  • Supervise risk management across teams in the department.
  • Monitor and manage outsourced activities as Service Delivery Manager for 3rd party/ Intra-group Outsourcing.

Requirements:

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  • University Graduate with at least 8 years of relevant working experience and 3 years' experience of people management.
  • Sound experience of banking operations and remittance processing.
  • Strong senses of risk controlling and management.
  • Self-motivated with strong analytical mind and creative thinking.

Benefits

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  • Competitive salary and benefits package.
  • Dynamic environment that supports your development and recognises your achievements.

Others

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  • We regret only shortlisted candidates will be notified.


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