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Global Head of International Propositions
1 month ago
HSBC is seeking a highly skilled and experienced professional to fill the role of Global Head of International Propositions. This position is a critical part of our Group Customer & Marketing team, responsible for leading the development and implementation of our international customer value proposition.
Key Responsibilities- Develop and execute a comprehensive strategy for our international customer segment, including identifying and addressing their unique needs and preferences.
- Collaborate with cross-functional teams to design and deliver winning value propositions that meet the needs of our international customers.
- Lead the development of multi-market capabilities to support the delivery of our international customer value proposition.
- Work closely with local markets to ensure consistent standards for international customer experiences across markets.
- Drive the achievement of customer and financial targets for the international segment.
- Senior executive experience in customer strategy design and delivery in large-scale complex organizations.
- Proven track record of driving customer-centric cultures and decision-making in commercial environments.
- Strong leadership skills and ability to communicate complex ideas clearly.
- Culturally sensitive and aware of HSBC's global values and international nature.
- Excellent relationship building and senior stakeholder management skills.
HSBC is a global banking and financial services organization with a presence in over 80 countries. We are committed to building a culture where all employees are valued, respected, and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment.
