Client Partnership Specialist

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time
About the Role
Hang Seng Bank Limited is seeking a skilled Client Partnership Specialist to join our team. As a Client Partnership Specialist, you will provide direct support to Relationship Managers in delivering exceptional customer service, maintaining active customer contact, and improving portfolio intimacy.

Key Responsibilities
  • Provide efficient and direct support to Relationship Managers in delivering a consistent and high-quality customer service.
  • Strengthen customer relationships with Relationship Managers by proactively fulfilling their Retail Banking needs.
  • Proactively solicit business referrals to support Relationship Managers in growing their business portfolio.
  • Initiate and maintain effective communication and cooperation with paired Relationship Managers in achieving business targets.
  • Ensure smooth daily administrative and operations support for Relationship Managers in handling customers and working counterparts related matters.


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