Health Club Operations Manager
3 weeks ago
At Marriott International, we are seeking a highly skilled and experienced Health Club Supervisor to join our team at the Courtyard by Marriott Hong Kong Sha Tin.
Job Summary
The Health Club Supervisor will be responsible for overseeing the daily operations of the health club, including supervising staff, maintaining facilities, and ensuring exceptional customer service.
Key Responsibilities
- Supervise and train Health Club Receptionists and Pool Lifeguards to ensure seamless service delivery and efficient facility operations.
- Collaborate with other departments and service vendors to ensure smooth operations and high-quality service.
- Develop and implement training programs for the Health Club team on customer care, work procedures, and equipment knowledge.
- Drive membership promotion and retention strategies to increase revenue and customer satisfaction.
Requirements
- Minimum 3 years of relevant experience in the hotel industry, preferably in a supervisory role.
- Diploma in Sports and Recreation Management or equivalent.
- Pool Lifeguard Award and First Aid Certificate.
- Excellent communication and interpersonal skills, with the ability to motivate and lead a team.
- Fluency in English, Cantonese, and Mandarin.
Marriott International is an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional service.
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