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Horizon Club Manager
2 months ago
We are seeking a highly skilled and experienced professional
to join our team as a Horizon Club Manager. The ideal candidate will have a strong background in hospitality management and a proven track record of success in leading high-performing teams. Key responsibilities will include:- Leading and motivating a team of hospitality professionals
- Developing and implementing effective strategies to drive business growth and improve customer satisfaction
- Managing front office and club lounge operations to ensure seamless and personalized guest experiences
- Collaborating with cross-functional teams to achieve business objectives and improve operational efficiency
- Providing exceptional customer service and ensuring that all guest interactions are positive and memorable
Requirements:
- Degree in Hospitality Management or related field
- Minimum 5 years of experience in front office or club lounge operations
- Strong knowledge of F&B operations and ability to lead and motivate a team
- Proficiency in written and spoken Cantonese, English, and Mandarin
At Shangri-La, we are committed to providing a safe and respectful work environment for all employees. We are an equal opportunities employer and welcome applications from diverse candidates.
