Insurance Operations Coordinator

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China Reinsurance Group of America, Incorporated Full time

RGA is a leading global reinsurer committed to making financial protection accessible to all.

Job Overview:

The Contract Business Administration Analyst will play a vital role in the end-to-end processing of Life and Living Benefits treaties/products and the corresponding client data in RGA administration and claims system.

This role requires a deep understanding of insurance and reinsurance operations, as well as strong analytical and problem-solving skills.

The successful candidate will contribute to the team building spirit within the organization and function as an active participant in a team-orientated environment.

Key Responsibilities:
  1. Process data in RGA administration and claim system including daily ETL (Extract, Transform, Load) exercise.

  2. Validate Premium and Claims statements against treaty terms and conditions. Identify and explain the variance to the manager. Take appropriate actions according to the principle and guidelines.

  3. Assist compliance tasks to fulfill regulatory requirements.

  4. Analyze treaty information and transform it to match RGA administration system attributes.

  5. Support the business development, pricing, valuation and finance department by performing data extraction, month-end tasks or ad-hoc reports.

  6. Communicate with clients for clarification or to follow up on any outstanding issues.



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