Global Markets Technology Leadership Position, Executive Director

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Citi Full time
Citi Overview
As a global leader in financial services, Citi has a long history of innovation and commitment to excellence. With operations in over 160 countries, we offer a wide range of products and services to our clients, from corporate and consumer banking to investment and markets.

About the Role
We are seeking an experienced technology professional to join our Global Markets team as an Application Support Lead. This is a challenging and rewarding role that will involve working closely with our traders, developers, and other stakeholders to ensure the smooth operation of our trading systems.

Key Responsibilities
* Improve the service level provided by the application support team, including maximizing operational efficiencies, strengthening incident management, problem management, and knowledge sharing practices.
* Guide development teams on application stability and supportability improvements.
* Formulate and implement a framework for managing capacity, throughput, and latency.
* Define and implement application on-boarding guidelines and standards.
* Work with various team members to coach them on how to maximize their potential, work better in a highly integrated team environment, and focus on bringing out their strengths.

Requirements
* 10+ years of relevant experience supporting Global Markets.
* Strong technical understanding of Linux/Java-based systems.
* Previous experience supporting FIX protocol.
* Conceptual understanding of IT infrastructure, particularly network connectivity fundamentals.
* Post-graduation in a relevant field preferred.
* Senior to advanced-level experience in an Apps Support role with commensurate experience in people management.
* Experience of senior stakeholder management.
* Project management with demonstrable results in improving IT services.

What We Offer
* Competitive salary: $250,000 - $350,000 per annum, depending on experience.
* Opportunity to work with a leading global bank and contribute to the development of cutting-edge technology solutions.
* Collaborative and dynamic work environment with opportunities for career growth and professional development.

Contact Information
Please note that all applications will be treated confidentially. If you are interested in this opportunity, please submit your resume and cover letter to us.
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