Luxury Complex Operations Manager

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China The Repulse Bay Full time

The Repulse Bay Complex, a prestigious and globally renowned hospitality and luxury property group, is seeking an experienced Luxury Complex Operations Manager to oversee the strategic planning and operations of its iconic complex in Hong Kong. As a key member of the management team, you will play a pivotal role in elevating the overall asset's positioning, offering, and commercial returns by ensuring optimised leasing, marketing, and operations deliverables, while championing 'Peninsula' standards.

Key Responsibilities
  • Develop and implement comprehensive business plans and budgeting for the complex, driving financial performance metrics and asset value growth.
  • Optimise operational efficiency, improve asset condition, and provide exceptional service and property maintenance.
  • Lead cross-functional departments, including Estate Management, Engineering, Sales & Marketing, People and Culture, and Finance, to deliver quality, financial, and people objectives.
  • Create and implement initiatives to drive significant revenue growth and leasing occupancy across the residential portfolio.
  • Develop a management process that balances high service standards with efficiency, cost management, and Peninsula Service Principles.
Requirements

To succeed in this challenging and rewarding role, you will require:

  • A degree or similar qualifications in Business, Real Estate, Marketing, Hospitality, or related disciplines.
  • Minimum 15-20 years' experience within Real Estate operations (ideally residential, retail, or commercial).
  • Experience working for an owner/operator (feasibility, asset repositioning, etc.) would be highly desirable.
  • Fluent English proficiency and the ability to communicate complexity to board-level audiences.

The estimated salary for this role is HKD $550,000 - HKD $650,000 per annum, based on industry standards and market conditions in Hong Kong. The company offers an attractive benefits package, including exceptional market-leading benefits, competitive remuneration, and opportunities for career growth and professional development.



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