Senior Infrastructure Specialist

3 hours ago


Hong Kong, Central and Western District, Hong Kong SAR China Nicoll Curtin - Singapore Full time
Job Description

At Nicoll Curtin - Singapore, we seek a skilled professional to support our client in the financial sector. This exciting opportunity will involve providing critical technical expertise to ensure seamless operation of large-scale distributed systems.

The ideal candidate will possess strong technical knowledge, exceptional problem-solving skills, and the ability to work collaboratively in a fast-paced environment.

Key Responsibilities:
  • Provide day-to-day production support for massive-scale, distributed systems, managing incidents and crises with precision and efficiency.
  • Ensure a comprehensive approach throughout the entire incident management lifecycle, including root cause analysis and resolution.
Operational Risk Management:
  • Proactively manage operational risks associated with complex and fast-moving Equities trading business.
  • Monitor and measure system availability and health, ensuring system resilience and reliability.
Service Reliability Engineering:
  • Support services pre-launch by conducting system design consulting, capacity planning, and platform reviews.
  • Enhance or implement production support tooling to improve monitoring and performance.
Global Collaboration:
  • Work as part of a global team spread across Americas, Asia Pacific, and Europe, collaborating with counterparts on local and global initiatives.
  • Partner effectively with teams across Australia, Hong Kong, Japan, China, and India to deliver seamless support and innovative solutions.
Technical Expertise:
  • Incident Management: Solid knowledge and experience in the incident management lifecycle, with a systematic approach to problem-solving.
  • UNIX/Linux: Proficient in UNIX/Linux environments, with in-depth knowledge and experience supporting applications in these platforms.
  • Programming Skills: Professional expertise in at least one programming language, with a willingness to learn new languages and paradigms.
  • Networking Concepts: Strong understanding of key networking concepts to troubleshoot and resolve system-level issues.
Analytical and Problem-Solving Skills:
  • Strong analytical capabilities, with the ability to break down complex problems, communicate ideas clearly, and provide multiple solutions.
  • Experience in supporting electronic trading environments, with the ability to manage and resolve issues under pressure.
Communication and Collaboration:
  • Outstanding verbal and written communication skills, with the ability to communicate technical topics to both technical and non-technical stakeholders.
  • Proven experience working and collaborating with global teams, demonstrating cultural sensitivity and adaptability.
  • Comfortable engaging business users and explaining technical solutions to non-specialist audiences.


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