Transformation Leader for Digital Excellence

14 hours ago


Hong Kong, Central and Western District, Hong Kong SAR China AIA International Limited. Full time
Empowering a Sustainable Future

AIA International Limited is driving an innovative movement to create a healthier, more sustainable future for everyone. Our mission is to engage one billion people to live Healthier, Longer, Better Lives by 2030.

We are seeking a visionary leader who shares our passion and can inspire, guide, and support their teams to thrive every day - in the work they do and the life they live. Our leaders play a vital part in our journey to help more people live Healthier, Longer, Better Lives, build healthier societies, and cultivate healthier environments that benefit everyone.

About the Role

As a key member of our Operations team, you will collaborate closely with stakeholders to identify, lead, and execute strategic initiatives for digital transformation, system modernization, process re-engineering, and continuous improvement. Your focus will be on developing and executing Operations transformation portfolios that drive customer experience uplift, increase STP ratios, and adoption of advanced technologies like AI/Gen-AI.

Key Responsibilities:
  • Develop and oversee Operations transformation portfolios to drive business growth and improve customer experiences.
  • Ensure consistent adherence to Group and local project governance requirements.
  • Identify and manage project risks and issues, implementing solutions to minimize business impacts.
  • Work closely with data analytics teams to identify process streamline opportunities and collaborate with business users to drive execution.
  • Build strong relationships with key stakeholders, including executives, department heads, and business users, for effective communications and alignment.
  • Lead the Operations transformation team and support team growth through instructions, guidance, and training.
Requirements:
  • University degree in Business Administration, Finance, Computer Science, Engineering, or related disciplines.
  • 15+ years of experience in financial services industry, preferably in insurance, with strong knowledge in Insurance operations.
  • Solid experience in driving large-scale digital and complex project transformation with proven track records to deliver impactful business results.
  • Ability to manage multiple projects and meet tight deadlines in a fast-paced environment.
  • Excellent leadership and communication capabilities to manage and build rapport with different stakeholders.
  • Experienced in leveraging data analytics to deliver tangible action plans.
  • Strong knowledge in Agile principles and practices.
  • Proficiency in English, Cantonese, and Mandarin with good communication and presentation skills.
Additional Requirements:
  • You are required to obtain relevant licenses if your role involves regulated activities.


  • Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time

    Job OverviewThe Mass Transit Railway is seeking an experienced Digital Transformation Leader to spearhead the implementation of a new Enterprise Resource Planning (ERP) system. As Assistant Manager–ERP Transformation, you will play a critical role in ensuring a seamless transition to this cutting-edge technology.


  • Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

    About the RoleAs a Digital Transformation Leader in Financial Markets at Bank of China (Hong Kong) Limited, you will play a pivotal role in driving innovation and enhancing our application systems to meet the evolving business needs.Main ResponsibilitiesCollect and analyze user requirements to produce functional specifications and build or enhance...


  • Hong Kong, Central and Western District, Hong Kong SAR China AIA International Limited. Full time

    About the RoleAt AIA International Limited, we are committed to creating a healthier and more sustainable future for everyone. As a pioneering organization, we have been transforming our business to be faster, simpler, and more connected.We are seeking an experienced Data Scientist to join our Agency department and contribute to our digital transformation in...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time

    Hang Seng Bank Limited: Career Opportunity    Company OverviewHang Seng Bank Limited is a leading bank in Hong Kong, committed to service excellence and customer satisfaction.    Job DescriptionThe successful candidate will be responsible for developing and managing the deployment of the overarching commercialization strategy that positions digital...


  • Hong Kong, Central and Western District, Hong Kong SAR China Logicalis GmbH Full time

    Logicalis is a leading international provider of digital services, accelerating the transformation of its 10,000 global customers.We offer an exciting opportunity for a skilled sales professional to join our team in Hong Kong and contribute to our growth.About the RoleThis role requires a candidate with excellent interpersonal and communication skills, as...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

    Company Overview:">The Bank of China (Hong Kong) Limited is a leading financial institution committed to delivering exceptional customer experiences and innovative solutions.">Job Summary:">We are seeking a highly skilled Digital Transformation Lead to join our team. As a key member of our IT department, you will be responsible for leading digital...


  • Hong Kong, Central and Western District, Hong Kong SAR China AIA International Limited. Full time

    About the RoleThis senior role will drive strategic and tactical initiatives under TDA Transformation, with a focus on driving operational efficiency across our organization. As an expert in process, governance, and operating efficiency, you will work closely with Group, Business, and TDA collaborators to ensure strong alignment and successful execution of...


  • Hong Kong, Central and Western District, Hong Kong SAR China Oliver James Full time

    Oliver JamesSeeking a Business Analyst to drive digital transformation initiatives and enhance business processes.Key Responsibilities:Deliver business analysis services to support various business initiatives, product implementations, and project executions.Involve in end-to-end project cycles to ensure timely and successful delivery of digital...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

    About the RoleWe are seeking a highly skilled Digital Transformation Strategist to join our team at Bank of China (Hong Kong) Limited. As a key member of our organization, you will be responsible for driving digital transformation initiatives and leading innovative projects that enhance customer experience and drive business growth.


  • Hong Kong, Central and Western District, Hong Kong SAR China GrowthOps Full time

    About GrowthOpsGrowthOps is a marketing transformation solutions provider known for delivering high-impact digital experiences. We help businesses and brands transform how they go to market in Asia by integrating digital-first strategy, design and technology.Our MissionWe believe in unforgettable outcomes. Our team works as a collaborative unit to help...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Exchanges and Clearing Limited Full time

    Unlocking Operational Excellence in the Financial SectorHong Kong Exchanges and Clearing Limited is a purpose-driven company that seeks an exceptional IT Transformation Leader to spearhead the modernization of our IT operations. As a key member of our team, you will lead the transformation of our operations into a dynamic, agile, and highly motivated support...


  • Hong Kong, Central and Western District, Hong Kong SAR China KOS International Full time

    About KOS InternationalKOS International is a listed conglomerate with a strong presence in HK, China and Asia Pacific.Our client is looking to recruit a high-calibre Innovation and Transformation Director to join the team.


  • Hong Kong, Central and Western District, Hong Kong SAR China Ogilvy Full time

    Company OverviewOgilvy is a global advertising, marketing and PR agency that has been creating impact for brands through innovative ideas for over 75 years.We build on our rich legacy through Borderless Creativity, innovating at the intersections of our advertising, public relations, relationship design, consulting, and health capabilities with experts...


  • Hong Kong, Central and Western District, Hong Kong SAR China Specsolutions Full time

    Company OverviewSpecsolutions is the Digital Advisory arm of Atturra, a fast-growing, publicly-listed advisory and IT solutions provider.We have 900+ professionals working across Australia, New Zealand, Singapore, and Hong Kong, delivering end-to-end business evolution across four key pillars: Technology, People, Process, and Data.


  • Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

    Job OverviewAt Bank Of China (Hong Kong) Limited, we are seeking a seasoned Senior Project Manager to lead our cloud platform related and technology transformation projects. As a key member of our project management team, you will be responsible for managing end-to-end project lifecycle, including planning, execution, and delivery.


  • Hong Kong, Central and Western District, Hong Kong SAR China DHL Germany Full time

    About DHL Group and IT FunctionDHL Group is a global logistics leader with over 580,000 employees in more than 220 countries. We are an organization that connects people, improves lives, and provides opportunities for growth and development.Our IT Function plays a critical role in addressing the information and technology needs of our Corporate Center,...


  • Hong Kong, Central and Western District, Hong Kong SAR China ConnectedGroup Limited Full time

    At ConnectedGroup Limited, we are one of the fastest-growing technology consulting firms founded in Hong Kong. Our expertise lies in providing cutting-edge technology solutions and spearheading digital transformation for businesses.We are currently seeking a highly skilled Cloud Engineer to work on a Fintech project with a fast-growing financial services...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full time

    Transforming Customer ExperienceAs a leading bank in Asia, DBS Consumer Banking Group is uniquely positioned to empower our customers in achieving their aspirations. Our comprehensive suite of financial solutions, including deposits, investments, insurance, mortgages, credit cards and personal loans, caters to the diverse needs of our clients at every stage...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

    Company Overview:Bank of China (Hong Kong) Limited is a leading financial institution with a strong presence in the region. Our commitment to excellence has earned us a reputation as a trusted partner for businesses and individuals alike.Job Description:As a Senior Quality Assurance Manager, Service Quality, you will be responsible for leading the...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

    Job DescriptionBank Of China (Hong Kong) Limited is seeking a seasoned Business Technology Manager to drive business growth and transformation through effective technology solutions.About UsAs one of the leading financial institutions in Hong Kong, we are committed to delivering exceptional customer experiences while driving innovation and digitalization....