Client Onboarding Specialist

4 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China The Bank of East Asia Full time

The Bank of East Asia is seeking a skilled Client Onboarding Clerk to join our WMD Operations Department. As a key member of our team, you will be responsible for Private Bank Client onboarding activities, including account opening, documentation review, and client profile management. Your duties will also include Private Bank Client Profile Review and account maintenance requests, as well as performing Google Search, Client Name Screening, Sanctions review, and Customer Due Diligence. You will focus on timely, accurate, and high-quality delivery of all tasks, supporting the business in client onboarding and account maintenance related inquiries. You will also resolve inquiries and problems based on practice and precedence, escalating as needed. Additionally, you will ensure effective governance of tasks and processes with reference to internal policy and regulatory requirements. Your responsibilities will also include preparing regular management/MIS reporting and handling ad hoc and project tasks as required. To be successful in this role, you will need a High School diploma or equivalent, 1-3 years of relevant experience, and the ability to work unsupervised and apply problem-solving capabilities. You will also need to demonstrate clear and concise written and verbal communication skills, be a team player, self-motivated, proactive, and eager to improve existing processes. Proficiency in PC applications, including Microsoft Word and Excel, is also required. Good interpersonal communication skills and demonstrated analytical skills are essential. Strong execution skills and the ability to multi-task, as well as working under pressure, are also necessary.



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