Officer, Client Onboarding Specialist

6 days ago

Hong Kong, Central and Western District, Hong Kong SAR China 01289 Citicorp International Limited Full time

About 01289 Citicorp International Limited

At 01289 Citicorp International Limited, we connect millions of people across hundreds of cities and countries every day. We've been doing it for more than 200 years through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Our Mission

We strive to be the leading financial institution in the world, providing innovative solutions to our clients and creating value for our shareholders. We do this by fostering a culture of excellence, teamwork, and innovation, and by investing in the development of our people.

About the Role

We're currently looking for a high-caliber professional to join our team as a Client Onboarding Analyst - Hybrid. As a Client Onboarding Analyst, you will be responsible for Private Bank Client onboarding activities, including account opening, documentation review, and account maintenance. You will work closely with multiple teams from different regions to ensure timely and accurate delivery of all tasks.

Key Responsibilities

  • Responsible for Private Bank Client onboarding activities covering account opening, documentation review, and account maintenance.
  • Responsible for Private Bank Client's Structure Review and other Account Maintenance requests by facilitating with multiple teams from different regions.
  • Expect the knowledge in conducting Credit Document review covering Guarantee, Charge, ISDA, or relevant Credit doc.
  • Focus on timely, accurate, and high-quality delivery of all tasks, and support the business in client onboarding perspective and account maintenance related enquiries.
  • Ensure effective governance of tasks and processes with reference to internal policy and regulatory requirements.
  • Engage with Business, AML, Compliance, and Legal stakeholders to support client onboarding including implementation of new processes and provide guidance & subject matter expertise while required.
  • Work in partnership with Regional/Global teams to implement new policies and guidelines, and work towards developing consistent process and best practices.
  • Engage in ongoing transformation to strengthen overall client onboarding controls including strategic program roll outs and system enhancements.
  • Has the ability to operate with limited level of direct supervision.
  • Can exercise independence of judgement and autonomy.
  • Ensure a strong and robust processing environment with effective controls.
  • Embark on continuous on the job training or end to end product knowledge.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Requirements

  • Relevant experience in Client Onboarding is preferable.
  • Proven ability to make effective and timely decisions.
  • Highly motivated, persistent, and able to work in a high-volume, time-sensitive, high-risk environment.
  • Fast learner, strong attention to detail, and willingness to go the extra mile.
  • Capable of multitasking and eager to learn in a fast-changing and challenging environment.
  • Consistently able to anticipate and respond to customer/business needs.
  • Demonstrated ability to build and cultivate partnerships across business regions.
  • Good interpersonal and communication skills. Able to engage with people effectively and confidently across all levels.
  • Clear and concise written and verbal communication skills.
  • Able to strive under pressure and open to work staggered hours / weekends / public holidays.
  • Proficient in Microsoft Office applications and written/spoken English and Chinese.

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