Operations Manager
3 days ago
M+ is a prominent cultural institution dedicated to collecting, exhibiting, and interpreting visual art, design, and architecture. As an Operations Manager, you will play a critical role in ensuring the smooth operation of our venue.
Your responsibilities will include:
- Supporting senior management in building management functions by providing timely information for informed decision-making.
- Assisting in the development of operational procedures and guidelines.
- Coordinating between user groups and internal departments to ensure seamless operations.
- Overseeing building management services, including maintenance programs and soft services like cleaning and waste management.
- Working with procurement to issue tenders in accordance with policy.
- Acting as a manager-in-charge for event operations, resolving incidents or situations related to facilities or equipment.
You will be responsible for managing sizable venues with building management and/or venue operations experience. Key skills and qualifications include:
- Possessing a recognised university degree in business management, facilities management, or a related discipline.
- Holding a minimum of 6 years of relevant experience in hospitality or facilities management.
- Demonstrating experience in managing venues with responsibilities in building management and/or venue operations.
- Being flexible, adaptable to change, creative, and well-presented.
- Communicating effectively across teams and the organisation, leading and influencing cross-functional departments.
- Demonstrating a positive attitude with good problem-solving skills, analytical abilities, attention to detail, and multitasking capabilities.
- Being available to work on evenings, weekends, and public holidays according to the duty roster assigned.
- Exhibiting strong interpersonal, verbal, and written communication skills in both English and Chinese, knowledge of Putonghua being an advantage.
- Being proficient in MS Office.
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