Operations Manager

3 days ago


Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full time
Manage Venue Operations at a Leading Museum

M+ is a prominent cultural institution dedicated to collecting, exhibiting, and interpreting visual art, design, and architecture. As an Operations Manager, you will play a critical role in ensuring the smooth operation of our venue.

Your responsibilities will include:

  • Supporting senior management in building management functions by providing timely information for informed decision-making.
  • Assisting in the development of operational procedures and guidelines.
  • Coordinating between user groups and internal departments to ensure seamless operations.
  • Overseeing building management services, including maintenance programs and soft services like cleaning and waste management.
  • Working with procurement to issue tenders in accordance with policy.
  • Acting as a manager-in-charge for event operations, resolving incidents or situations related to facilities or equipment.

You will be responsible for managing sizable venues with building management and/or venue operations experience. Key skills and qualifications include:

  • Possessing a recognised university degree in business management, facilities management, or a related discipline.
  • Holding a minimum of 6 years of relevant experience in hospitality or facilities management.
  • Demonstrating experience in managing venues with responsibilities in building management and/or venue operations.
  • Being flexible, adaptable to change, creative, and well-presented.
  • Communicating effectively across teams and the organisation, leading and influencing cross-functional departments.
  • Demonstrating a positive attitude with good problem-solving skills, analytical abilities, attention to detail, and multitasking capabilities.
  • Being available to work on evenings, weekends, and public holidays according to the duty roster assigned.
  • Exhibiting strong interpersonal, verbal, and written communication skills in both English and Chinese, knowledge of Putonghua being an advantage.
  • Being proficient in MS Office.

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