IP Network Specialist
4 days ago
Job Requirements
To be successful in this role, you will need to have a strong background in telecommunication engineering, with experience in configuration, operation, and maintenance duties relating to data and IP network infrastructure.
Key Responsibilities:
- Implementing network infrastructures and customer projects, including project management and provisioning work.
- Liaising with local service providers and partners to oversee the ordering and implementing of OLLC for customers' projects.
- Conducting periodic analysis of network performance and traffic statistics to ensure optimal resource utilization and maximize productivity and profitability.
- Providing support to customers, conducting pre-sales visits, and assisting the business development team in driving new business opportunities and rolling out new services.
- Supporting post-mortem reviews with HK Led customers (non SM account) upon request from Sales and OM.
- Providing 7x24 remote support and on-site support in fault management, as well as emergency call-outs during non-office hours.
Requirements:
- Diploma or Higher Diploma in Telecommunication, IT, or related studies.
- A minimum of 3 years' hands-on working experience in configuration, operation, and maintenance duties relating to data and IP network infrastructure, preferably in a Telco, IDC, or ISP business environment.
- Working experience in dealing with local and overseas Telco/Carrier service providers.
- Knowledgeable in technologies such as SDH, SONET, ADM, TCP/IP, VLAN, OSPF, BGP, and MPLS.
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