Business Process Improvement Specialist

4 days ago


Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time

At Classy Wheeler Limited, we value innovative thinkers who can drive business growth through technology. As a Business Analyst, BCP, you will be responsible for designing and implementing effective solutions that meet the evolving needs of our clients.

To succeed in this role, you will need to possess excellent analytical and problem-solving skills, with the ability to think creatively and develop innovative solutions. A degree in Information Technology or related disciplines, combined with at least 7 years of experience in the banking/finance industry, is essential.

You will be expected to interface with business users, gather business requirements, and translate them into technical specifications. Additionally, you will act as the BCP coordinator, ensuring continuous revision with BCP processes and procedures to meet changing business landscapes.

As a key member of our team, you will collaborate closely across teams within IT to formulate problem identification statements from business requests, conduct accurate problem analysis, and establish valid business cases. You will also assist and perform CBA to validate proposed designs before commencing construction.

Other responsibilities include researching and adopting technologies that streamline and automate manual processes, assisting in researching and maintaining existing partnerships with 3rd parties/vendors, and participating in problem investigation, operational reviews, business processes re-engineering, and systems development/enhancement.

Furthermore, you will assist in the development, update, and follow-up of business-related policies and procedures for system solutions, as well as coordination with internal/external auditors during audits. You will also coordinate BCP activities, including updating related documentation and executing various BCP exercises.

We are seeking a highly motivated individual with excellent communication and interpersonal skills, coordination and negotiation skills, and a solid understanding of business functions and technologies adopted in Classy Wheeler Limited.

In return, we offer a competitive salary package, opportunities for professional growth and development, and a dynamic work environment.



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