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Business Improvement Specialist
1 week ago
About Insurance at HSBC
At HSBC Life, we deliver on promises made by people through a range of life insurance products and services.
Our goal is to provide broad and lasting impact on our clients' lives, making them healthier, more productive and confident.
Responsibilities
- User requirement provision from insurance operation standpoint
- Process improvement proposal and implementation
- System solution evaluation and recommendation
- Thorough testing and validation for system changes
- Customer communication preparation and review
- Manual workaround proposals before system solutions
- BAU team briefing and communication for system changes rollout