Personal Banking Executive
1 month ago
HSBC is seeking a high-calibre professional to join our team as a Personal Banking Executive - Business Relationship. In this role, you will be responsible for providing comprehensive and professional banking services to our customers, ensuring compliance with regulatory requirements and Quality Assurance standards.
Key Responsibilities:- Proactively perform outbound warm calls to selected customers and handle inbound calls as and when required
- Understand customer needs and recommend appropriate financial solutions, enabling customers to enjoy the full benefits of our comprehensive range of products and services
- Provide comprehensive and professional banking services, ensuring compliance with regulatory requirements and Quality Assurance standards
- Support the Bank's initiatives as and when necessary
- Higher Diploma or above
- Ability to provide excellent customer service over the phone and be a good problem solver
- Good verbal communications skills in Cantonese, English and Mandarin
- Flexibility to work on a rotating shift covering days, nights, weekends and public holidays with a five-day working week
- No banking experience is required as training will be provided
- Applicants with prior customer service experience, and holding either an investment (HKSI 1,7,8) or insurance license (IIQE 1, 2, 3), will be considered for a Senior Wealth & Personal Banking Executive role
HSBC is committed to creating a culture that values and respects employees' opinions. We strive to provide a supportive and inclusive work environment, where employees can grow professionally and personally. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Personal Banking Executive
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeJob OpportunityWe are seeking a high-calibre professional to join our team as a Personal Banking Executive (Business Relationship) Premiere Relationship.Key ResponsibilitiesProactively perform outbound warm calls to selected customers and handle inbound calls as and when required.Understand customer needs and recommend appropriate financial solutions,...
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Personal Banking Executive, Premier Relationship
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Personal Banking Executive, Premier Relationship
1 month ago
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