Digital Banking Strategy Executive
4 days ago
In this role at Dah Sing Bank, you will assist in building competitive digital banking platforms strategies for personal and SME customers to increase the number of active users and usage by delivering comprehensive digital banking services.
Key Responsibilities• Execute business strategies for digital banking channels, including internet banking, mobile banking and other digital related channels
• Explore and implement new digital banking solutions and initiatives for the both personal and SME customers
• Involve in project life cycle for digital projects including user requirements preparation, review of User Acceptance Test cases and results, preparing customer communication and internal training, etc.
• Work with teammates on digital banking projects to increase the competitiveness of the platforms
• Work with IT and other stakeholders to explore new solutions to increase the efficiency of the digital communication channels
• Ensure internet activities comply and fulfill regulatory requirements and protect the best interest of customers
• Monitor the usage of digital banking services and monitor the market trend
• Prepare competitors' benchmarking and analysis
• Assist other divisions or bank's subsidiaries in driving digital channel initiatives
Requirements• Degree or above with major in Business Administration, Marketing, e-Commerce, Information Technology or related disciplines
• Relevant experience with proven track records in digital banking service development, include e-Banking and mobile banking channels is preferred
• Fresh graduate is also welcome
• Experience in SME digital platforms is preferred
• Self-motivated with strong analytical and planning skills
• Detail-oriented & able to work under pressure to meet tight schedule
• Good communication skills and attention to detail
• Knowledge in HTML, CSS and JavaScript is preferred
• Good command on both written and spoken English and Chinese
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