Chief Digital Strategy Officer

2 days ago


Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

Company Overview

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Hang Seng Bank is a leading financial institution in Hong Kong, committed to service excellence and customer satisfaction. We offer a dynamic working environment, good career development opportunities, and competitive compensation packages.

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Salary: The estimated salary for this position is HK$120,000 - HK$180,000 per annum, depending on experience.

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Job Description

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We are seeking a Chief Digital Strategy Officer - Digital Banking to join our team. As a key member of the Digital Banking department, you will be responsible for shaping the digital strategy, setting and tracking key business outcomes and performance indicators, prioritizing resources and investment, and managing presentation reporting with compelling supporting insights.

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Your key responsibilities will include:

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  • Developing and implementing digital business plans, including shaping the digital strategy, setting and tracking key business outcomes and performance indicators;">
  • Providing actionable insights drawn from analytics of online journeys and promotion platforms to deliver digital product penetration and platform engagement targets;">
  • Leading business planning activities, including financial, technological, and resource planning, prioritization, budgeting, and relevant governance for Digital Banking;">
  • Shaping, driving, and delivering strategic engagements and planning to maximize benefits in terms of capability for business development;">
  • Facilitating and supporting senior management decision-making by using management information, performance information, analytics, stakeholder feedback, and alignment with the Bank/Wealth & Personal Banking strategies;">
  • Supporting various people agenda for the department, including career and talent development, future skill nurturing, and staff engagement.">
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Requirements

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To be successful in this role, you will need:

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  • A university degree in Business Administration or related discipline, or other relevant qualifications;">
  • More than 8 years' banking experience, preferably with experience in strategic planning and staff development;">
  • Customer-oriented skills with strong analytical and problem-solving skills, attention to detail, and ability to comprehend complicated business dynamics;">
  • Proficiency in creating dashboards and custom reports to senior management;">
  • Proficiency in both English and Chinese and Putonghua (preferable);">
  • Open-minded and self-motivated with good communication, interpersonal, problem-solving skills, and strong sense of responsibility;">
  • A great sense of ownership and servicing mind-set to ensure efficient and effective customer service delivery.">
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Benefits

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We offer a range of benefits, including:

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  • A competitive salary package;">
  • A comprehensive benefits program;">
  • Opportunities for career growth and development;">
  • A dynamic and supportive work environment.">
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Others

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If you are a motivated and experienced professional looking for a new challenge, please submit your application. We look forward to hearing from you.

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