Senior Business Operations Analyst
2 months ago
We are seeking a highly skilled Senior Business Operations Analyst to join our team at AXA Group. As a key member of our operations team, you will play a critical role in driving business growth and improving operational efficiency.
Key Responsibilities- Incident Management: Identify, track, escalate, and resolve incidents to minimize their impact on business operations.
- Operational Analysis: Conduct thorough analysis of business processes to identify areas for improvement and implement solutions to increase efficiency.
- Project Support: Collaborate with project teams to gather business requirements, develop project plans, and execute user acceptance testing.
- Process Improvement: Develop and implement operational policies, procedures, and best practices to drive business excellence.
- Team Collaboration: Work closely with team leaders and stakeholders to ensure effective communication and collaboration.
- Education: Diploma holder or above required.
- Skills: Strong problem-solving, interpersonal, and communication skills. Good analytical and organizational skills. Ability to work in a dynamic environment and be a fast learner.
- Language: Proficient in both written and spoken English and Chinese.
- Experience: 2 years of relevant working experience or knowledge in AS400.
AXA Group is a leading global insurer with a presence in 54 markets and serving 105 million customers worldwide. Our goal is to be the insurance and holistic wellness partner to individuals, businesses, and communities we serve.
We are committed to promoting Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued.
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