Financial Markets Expert
6 days ago
Job Responsibilities
">As a Financial Markets Expert, you will be responsible for analyzing and troubleshooting issues for our global clients' production environments. You will work closely with our engineering and product development teams to design and implement future system and product changes.
">You will partner with account management teams to provide proactive engagements with our client base, ensuring a smooth life-cycle experience when clients move from project implementation to production support.
">Key Requirements
">To succeed in this role, you will need:
">- ">
- A minimum of 3 years of working experience in a client-facing role, supporting financial markets trading/connectivity solutions">
- Demonstrated experience in FIX, Middleware (e.g., MQ), TCPIP, SFTP, Web APIs, Unix/Linux, Scripting (e.g., Perl, Python), Data Transformation">
- Demonstrated experience in technical support, including end-to-end troubleshooting in networks, connectivity, and messaging">
- Fluency in Mandarin and English for seamless facilitation of intricate technical exchanges with stakeholders">
- Demonstrated ability in multi-tasking, time management, and prioritizing in a fast-paced environment">
Our Team
">We are a global team of financial technology support specialists, working together to deliver exceptional service to our clients.
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