Customer Experience Officer

Job DescriptionWe are seeking a highly skilled and experienced professional to join our team as a Customer Experience Officer. As a key member of our operations team, you will play a critical role in ensuring that our customers receive exceptional service and support.Key Responsibilities:Enquiry Handling: Respond to customer enquiries regarding policy...

Job DescriptionWe are seeking a highly skilled and experienced Customer Experience Officer to join our team at Chubb Life. As a key member of our operations team, you will be responsible for delivering exceptional customer service and ensuring seamless day-to-day operations.Key Responsibilities:Customer Enquiries: Handle customer enquiries via phone, email,...

Gravitas Recruitment Group is seeking a seasoned professional to lead our client's Customer Services team in Hong Kong. As a Team Head, you will be responsible for managing a team of customer service officers and ensuring excellent service delivery.Key Responsibilities:Supervise and lead a team of customer service officers in handling complaints,...

Job Summary:The West Kowloon Cultural District Authority is seeking a highly skilled and experienced Ticketing Officer to join our team. As a key member of our operations team, you will be responsible for providing exceptional ticketing services to our customers, ensuring a seamless and enjoyable experience.Key Responsibilities:Provide ticketing services at...

Job Title: Customer ExperienceWe are seeking a highly motivated and experienced professional to join our Branch Distribution & Services Department as a Customer Experience specialist.Key Responsibilities:Develop and execute customer experience initiatives and programs to drive continuous service improvements in our branch network.Coordinate with branches and...

Customer Experience Specialist **Job Summary** We are seeking a highly motivated and experienced Customer Experience Specialist to join our Branch Distribution & Services Department. As a key member of our team, you will be responsible for developing and executing customer experience initiatives and programs to drive continuous service improvements in our...

Job Title: Customer Experience SpecialistAt The Bank of East Asia, we are committed to delivering exceptional customer experiences that exceed our customers' expectations. As a Customer Experience Specialist, you will play a key role in implementing customer experience initiatives and programs that promote our service-oriented culture and enhance our...

About The Bank of East AsiaWe are a leading financial institution dedicated to providing exceptional customer service and experience.Job SummaryWe are seeking a highly motivated and experienced professional to join our Branch Distribution & Services Department as a Customer Experience Specialist. The successful candidate will be responsible for developing...

Job Description**Job Title:** Customer Experience Specialist**Job Summary:** We are seeking a highly motivated and experienced Customer Experience Specialist to join our team at The Bank of East Asia. The successful candidate will be responsible for assisting in the implementation of customer experience initiatives and programs to cultivate, promote, and...

Job SummaryWe are seeking a highly skilled Customer Experience Specialist to join our team at The Bank of East Asia. As a key member of our service quality team, you will play a crucial role in driving continuous service improvements in our branch network.Key ResponsibilitiesAssist in the implementation of customer experience initiatives and programs to...

Job SummaryWe are seeking a highly motivated and customer-focused Reservation Service Officer to join our team at Ocean Park. As a key member of our Discovery & Education Department, you will be responsible for delivering exceptional customer service and ensuring seamless booking experiences for our education programmes and projects.Key...

About HKT TeleservicesHKT Teleservices, a leading provider of business process outsourcing (BPO) solutions, offers a comprehensive range of customer experience services. Our expertise encompasses voice and non-voice solutions, earning us prestigious accolades.With a global presence, we operate 24-hour, multi-channel customer care centers in Hong Kong and...

About HKT TeleservicesHKT Teleservices, a subsidiary of PCCW Limited, is a leading provider of business process outsourcing (BPO) solutions. Our expertise encompasses a comprehensive range of voice and non-voice customer experience services, earning us prestigious accolades.With a global presence, we operate 24-hour, multi-channel customer care centers in...

Job SummaryCathay Pacific Airways Limited is seeking a highly skilled Baggage Services Officer to join our team. As a key member of our airport operations team, you will play a vital role in ensuring a seamless baggage experience for our passengers.Key ResponsibilitiesDeliver Exceptional Customer Service: Provide a high level of service to passengers,...

About the RoleWe are seeking a highly skilled and experienced Customer Experience Operations Manager to join our team at China Mobile International Limited. As a key member of our operations team, you will be responsible for designing and optimizing the user experience for our mCloud platform, ensuring high-quality GUI design and timely delivery.Key...

Head of Customer ExperienceHead of Customer ExperienceDepartment: Customer Business DepartmentJob Reference: SCBB_CFD_E4-I/0722Main Responsibilities:This role will report directly to the Director - Customer Franchise, who leads the development and implementation of strategies to improve customer relationships, dedication, and satisfaction. The goal is to...

Customer Experience ManagerAt Bank Of China (Hong Kong) Limited, we are seeking a highly skilled Customer Experience Manager to lead our customer-centric initiatives and drive business growth through exceptional customer experiences.Responsibilities:Develop and implement customer journey designs that meet the evolving needs of our customers across all...

Transforming Customer Experiences at HSBCHSBC is a world-class financial institution where you can specialize in Insurance and enjoy the advantages that come with being part of a leading global bank. Insurance is about people, and the promises they make. At HSBC, we help deliver on these promises by providing a wide variety of life insurance products and...

Job Title: Customer Experience ManagerWe are seeking a highly skilled and experienced Customer Experience Manager to join our team at The Bank of East Asia. As a key member of our branch team, you will be responsible for delivering exceptional customer service and ensuring that our customers have a positive experience with our bank.Key...

Job Title: Customer Experience ManagerJoin Bank of China (Hong Kong) Limited as a Customer Experience Manager and drive customer-centric initiatives across our Personal Banking Business.Key Responsibilities:Customer Journey Design: Lead the design of customer journeys across all customer segments, products, and service channels to deliver exceptional...