System Engineer

3 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Eagle Partners (International) Co., Limited Full time
Job Overview

Eagle Partners (International) Co., Limited is seeking a skilled System Engineer to join their Security Surveillance / CCTV Solutions Team. As a technical expert, you will provide support to the sales team in Hong Kong, acting as a liaison between the manufacturers and the sales team.

Key Responsibilities
  • Provide in-depth knowledge of CCTV products to the sales team
  • Act as the main point of contact between the sales team and product manufacturers for technical inquiries and issue resolution
  • Analyze customer requirements and match them to the appropriate CCTV solutions
  • Assist the sales team in preparing technical proposals and presentations for customers
  • Coordinate with manufacturers to understand product roadmaps, new features, and technical updates
  • Provide training to the sales team on CCTV products and technologies
  • Troubleshoot and resolve technical issues reported by the sales team or customers
  • Collaborate with the R&D team to provide feedback on product improvements and new feature requests from the field
Requirements
  • Diploma or above in an engineering-related field
  • 2+ years of experience as a system engineer or technical support specialist in the CCTV/physical security industry
  • Comprehensive understanding of CCTV systems, including cameras, video management software, network infrastructure, and integration with other security systems
  • Strong technical aptitude and ability to quickly learn new products and technologies
  • Excellent communication and interpersonal skills to liaise effectively with both the sales team and manufacturers
  • Good command of verbal and written English, Cantonese, and Mandarin


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