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Technical Services Manager

2 months ago


Hong Kong, Central and Western District, Hong Kong SAR China Bureau Veritas Group Full time

Key Responsibilities:

  • Oversee and manage all aspects related to technical services. Diagnose, troubleshoot, and resolve technical challenges while guiding laboratory staff.
  • Deliver training, provide guidelines, and offer technical consultation services, interpreting results for users.
  • Facilitate essential centralized technical training across the network.
  • Perform on-site technical audits to ensure compliance and quality.
  • Conduct comprehensive report audits, generating necessary laboratory performance data and resolutions for the laboratory.
  • Assist in the technical review of client program manuals and protocols.
  • Evaluate industry research and development on best practices, benchmarking technical testing standards and assessment systems for product evaluation.
  • Stay informed on current regulations, industry standards, and products requiring testing.
  • Provide technical support and operational assistance to various divisions/departments as required; collaborate with division/department managers to prioritize projects, establish work schedules, and assign personnel.

Qualifications:

  • Bachelor's degree with a minimum of 5 years of relevant experience.
  • Extensive operational and managerial expertise within the laboratory sector.
  • Knowledgeable in various testing method development tools.
  • Demonstrated ability to analyze situations and formulate effective strategies.
  • Excellent interpersonal and communication skills with management, business partners, clients, and team members.
  • Proficient in both written and spoken English and Cantonese; Mandarin is a plus.